Introduction
Welcome to the technical documentation for I.T. HelpDesk Services. Our platform allows you to integrate your business logic directly with our automated scripts for Excel, Python, and Windows environment control.
Quick Start
To authenticate your custom service worker with our Python bridge, initialize the following environment variables:
# Set your API credentials
export HELPDESK_API_KEY="your-secret-key"
export HELPDESK_CLIENT_ID="your-client-id"
# Run the sync tool
python -m helpdesk_gradient.sync --auto-optimize
export HELPDESK_API_KEY="your-secret-key"
export HELPDESK_CLIENT_ID="your-client-id"
# Run the sync tool
python -m helpdesk_gradient.sync --auto-optimize
Pro Tip: Ensure your Windows environment has execution policies set to RemoteSigned to allow our automation scripts to run securely.